Return & Refund Policy

• Items must be returned within 7 days of delivery
• Products must be unused, in original packaging, and in resalable condition
• Perishable goods, custom-made items, and intimate products are non-returnable
• Items damaged during shipping are eligible for return/replacement

Contact our support team at [email protected] or call 01756437068 with your order ID and reason for return. Our team will review your request within 2 business days.

• Approved refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• Shipping costs are non-refundable unless the return is due to our error
• For damaged items, we offer full refund or free replacement

We offer exchanges for items of equal or lesser value. For exchanges with a price difference, you will be charged or refunded the difference accordingly.